PRE-LAUNCH INFORMATION

Clear information before every commitment.

ITS Milano is building its next market experience around transparent price, food information, delivery and privacy boundaries. The pages below are a production content framework, not final terms of sale. No online payment or consumer order is currently accepted through this demonstration.

Legal review gate

ITS must approve its authoritative legal entity, registered office and customer-service details, then complete an Italy-qualified legal, privacy and food-compliance review before public transaction launch. This framework does not constitute legal advice.

Terms, price and order information

• Before any paid order, show the contracting entity, product characteristics, total price, taxes, delivery charges, payment method, delivery timing, complaints route and order confirmation.
• The payment action must clearly show an obligation to pay; a browser confirmation page is never proof of payment or order acceptance.
• A durable confirmation and versioned terms record must be issued after a real order is accepted.

Food, allergens and withdrawal

• Ingredients, highlighted allergens, pack quantity, storage, date marking, operator details and other required food information must come from approved product data before the customer buys.
• Food is not treated as automatically non-returnable. Any statutory withdrawal exception must be assessed per product and disclosed before checkout.
• Chilled, frozen, perishable and sealed-product handling must be aligned with product classification, food safety procedure and approved returns rules.

Privacy and consent

• Order/account data and optional marketing choices are handled separately. Optional newsletter, SMS and profiling choices must be clear, purpose-specific and reversible.
• Non-essential cookies and trackers remain blocked until a reviewed consent configuration is in place.
• The legal identity, registered address, privacy contact, retention rules, processors and data-subject request process must be approved before launch.

Delivery and customer service

• A delivery slot is a request until source validation confirms product availability, route capacity and the applicable commercial conditions.
• Tracking and proof-of-delivery must use authenticated carrier evidence with clear exception, substitution, refund and service-recovery processes.
• Customer messages must be available in Italian for the intended market and use a clear service contact route.

Cookie choices require a real consent configuration.

The current application does not deploy a marketing-cookie configuration. A production launch requires an approved tracker inventory, preference centre and tested blocking of non-essential tools before consent.

Need assistance?

For questions about the current ITS SRL privacy policy: info@its-italy.com

Published ITS information currently needs reconciliation of its legal address references before it can be adopted as the production legal notice.